Privacy Policy
 

Professionally Managed by Luminita Management

Last Updated: 4-22-2026
 

Luminita Management (“Luminita,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our residents, prospective residents, clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard information obtained through our website and in the course of managing our communities.

At Luminita, we believe housing is foundational to strong communities. That commitment extends to how we responsibly handle your information.

Information We Collect

You may choose whether to provide personal information to us. However, certain services—such as applying for housing or using resident tools—require it.

We may collect:
 

1. Information You Provide Voluntarily

• Name, address, email, and phone number

• Date of birth and identification details

• Employment and income information

• Payment or financial information (for rent or fees)

• Any details submitted through forms, applications, or communications
   

2. Automatically Collected Information

• Browser type and device information

• IP address and usage data

• Cookies and tracking technologies

• Website interaction data

3. Communication Data

• Emails, phone calls, and text messages

• Inquiries, applications, and resident communications

We may also collect general, non-identifiable demographic data to help improve our services and better serve our communities.

How We Use Your Information

Luminita Management uses collected information to:

• Process rental applications and leasing activities

• Provide resident services (payments, maintenance requests, communication)

• Respond to inquiries and provide property information

• Improve our website, operations, and resident experience

• Communicate updates, offers, and community information

• Support marketing and outreach efforts

We use this information to deliver thoughtful, efficient, and resident-focused management services.

Payments & Financial Information

Payment information may be collected for rent and related services. This data is securely processed through trusted third-party providers and used solely for its intended purpose.

Communication Preferences

We may communicate with you via:

• Email

• Phone

• Text messaging (during business hours)

You may opt out of text communications at any time by replying “STOP.” Standard messaging rates may apply.

Information Sharing & Disclosure

Luminita Management does not sell, rent, or lease personal information.

We may share information with trusted partners and service providers solely to support operations, including:

• Payment processors

• Maintenance and service vendors

• Utility providers

• Technology and communication platforms

These partners are required to maintain strict confidentiality and only use data as necessary to perform services.

We may also disclose information:

• If required by law

• During a transfer of property ownership or management

• To protect the safety and rights of residents, staff, or the public

Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

Access is limited to authorized personnel, and systems are maintained in secure environments. While we take strong precautions, no digital transmission can be guaranteed 100% secure.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill service obligations

• Comply with legal requirements

• Maintain accurate records

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 16 without verified parental consent.

Third-Party Links

Our website may contain links to external sites. Luminita is not responsible for the privacy practices of third-party websites. We encourage users to review their policies before sharing information.

Your Rights & Updates

You may request to:

• Access your personal information

• Update or correct your information

• Request deletion where applicable

This can be done through your resident portal or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately upon publication.

Your continued use of our website constitutes acceptance of any updates.

Contact Us

For questions regarding this Privacy Policy:

Email: Info@luminitamgt.com